How to Report a Bug in ROB RUN

Contact Kefir support and explain what you were doing before the error. The developer asks you to attach a screenshot or video.

Prepare a useful report

1. Describe the action immediately before the problem and the result you saw.
2. Attach a screenshot or video showing the issue.
3. Open Kefir’s official contact page for its current support contact.

As a practical suggestion, include the exact error code and your PC specifications if relevant. For a crash, see the troubleshooting guide; for a specific message, compare it with the error code guide.

Keep the report specific

Say whether the problem occurred when loading, selling items, switching servers or performing another action. If you can reproduce it, include the steps. Those details help describe what happened; they do not guarantee that support can restore lost progress or items.

FAQ

Can I include a video? Yes. The official bug FAQ explicitly accepts a screenshot or video.

Where are the official community links? The support contact page lists the game’s official communities as well as an email contact.

How long will a reply take? The reviewed official answers do not give a guaranteed response time.

Sources and scope

• Where do I report bugs? — Kefir Help Center.
• How do I contact support and find official communities? — Kefir Help Center.

Checked November 10, 2026. Exact build unknown. Video accounts were read as captions, not independently played or visually checked.